A little help.
Questions about a preview, a message or something that doesn’t look right? Get in touch.
We’re preparing to launch. The public site currently creates previews only. Checkout and recipient delivery are not open, and a preview is not an order.
Interested in a shirt?
Email hello@someonesaid.co with the shirt colour, size and delivery country. Please leave recipient names and full delivery addresses out of your first enquiry.
This is an interest enquiry. No order is placed, stock reserved or payment taken. Checkout and delivery remain in preparation.
Ask us
For product, sizing or website questions, email hello@someonesaid.co.
Email support →These links open your email app. Send your email there to contact us. If no app opens, copy the address into your usual email service.
Report a message
If a message is unwanted, abusive or concerning, contact us. You can also request no further emails to your address.
Email a report →Include the message reference if you have one, the date, and what you’d like us to review. For an email block, tell us the affected email address. Reports and block requests are handled manually; clicking this link alone does not create a block.
Before you send
Can I place an order yet?
Not yet. You can write your own message, select a format and see a preview. No public payment is taken and nothing is delivered.
Are the prices final?
The planned prices are $1.99 USD for an email, $9.99 USD for a postcard and $29.99 USD for a T-shirt. Available destinations, shipping and applicable taxes still need confirming. The complete total will be shown before paid ordering opens.
Will the recipient see my name?
The standard design leaves the sender’s name out. Your own words may still identify you. When ordering becomes available, payment and fulfillment will require information about the order; this is not a promise of absolute anonymity.
What happens to the details I enter now?
The public composer uses your message and delivery details to build the preview in your browser. It does not submit them as an order. Reloading the page can clear your work. If you email support, the information you include is sent to our support inbox.
What about cancellations and refunds?
Public purchases have not opened. Final cancellation, delivery-failure and refund terms will be available before we accept customer payments. For a question about a charge you believe is connected to Someone Said, email support with the transaction reference.
Your words, with a few boundaries.
Funny, heartfelt, awkward or direct is welcome. Threats, hate speech, harassment and exposing someone’s private information are not.
Read the message guidelines →